 HEALTH
INSURANCE
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When you are abroad, the last thing you want to do
is worry about paying for your medical expenses
and associated costs. We therefore strongly recommended
that prior to your trip, you take out adequate
medical or travel Insurance and check with the
insurance provider that you will be able to claim
reimbursement abroad, if you unfortunately fall
ill during your stay.
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During
your admission to our Hospital, you will
be asked to provide documentation (eg. Passport,
medical Insurance Certificate or Card or
any other information required by your Insurance
Company to identify who you are and to confirm
that you have an insurance policy which
can be utilized. On receipt of these and
as a service to our patients, we will assist
you in contacting your insurance provider
regarding the approval of guarantee of payment
for your inpatient medical expenses (excluding
personal expenses), providing that the complete
insurance information is submitted to us
during your admission. If there is a delay
and the documents are not produced until
you have been discharged, we are unable
to process any insurance claim and you are
required to pay the hospital bill in full,
by cash or credit card and then file for
reimbursement directly with you Insurance
company.
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There are some circumstances
which occur, which delay or makes reimbursement impossible: |
- Not enough time to process the application, as the length of stay is too short.
- Differences
in the Time Zone, Weekends or Bank Holidays
- Pre-existing
conditions or exclusions
- erms
and conditions of your policy
- Outpatient
or follow up treatment
- Insurance
submitted after your discharge
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- WHEN
THE APPROVAL IS NOT RECEIVED
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If
the approval is not granted or received by the time of
your discharge, you are required to pay the hospital bill
in full, by cash or credit card. You may file for reimbursement
directly with your insurance company.
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There
may be some expenses incurred that are not covered such
as, excess or deductible amounts, telephone calls,
foreign newspapers (Thai, Chinese & English daily
newspapers are complimentary), extra food or other services, medical
expenses or room rate that is over the limit allowed.
You are required to pay the excess amount at the time
of your discharge.
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We
do not accept government benefits insurance, veteran or
social security insurance. We reserve the right to
refuse to accept policies from some insurance companies
at our own discretion.
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Complete
insurance information must be submitted during your admission.
We will not process any insurance claims once the patient
has been discharged.
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